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TeleUSE - Patches- Instructions

 

Obtaining Patches

TeleUSE patches, mostly in the form of Service Packs, are accessible to customers under current maintenance contracts.

The patches are stored on an FTP server. Each patch link in the following Web pages resolves to the correct patch. Each link has the FTP patch account name embedded in the URL; selecting the link should give you a Dialog Box asking for the password for the account.

Call your local support office for the password.


In case of Difficulty

If you have difficulty obtaining a patch due to browser problems (for example, the browser not returning a password dialog box), you can access the patches via standard FTP access.  Again, you will need the password to do this.

Logon to ftp.aonix.com with the account name tu-patches. Use the password you were given. All patches are stored in the outgoing directory by product version. If you need help locating the patch check with your local support office.

Note that you cannot obtain patches using a standard anonymous FTP logon process unless you are obtaining a Personal Edition patch.

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